Shipping & Return Policies

Shipping 

We ship to the continental USA

We do not guarantee shipping dates. We do our best to work with the couriers. When ordering please keep in mind delays due to the current Pandemic. If you are in need of your order for a specific date. We suggest you plan for the order a few days in advance to your desired date.

Refund/Return Policy:

Since our products involve live floral arrangements tailored to each customers specification, we are unable to offer cancellations or refunds once the vendor has processed the order. Processing begins immediately after the order is placed. If you wish to change or make an adjustments to your order, please email us at info@lafleur-parfait.com, to confirm whether processing has begun. We encourage all customers to review all your information before placing your order.

If you want to report problems with your order, such as damaged roses or faulty boxes please email us at info@lafleur-parfait.com, with clear pictures and we will evaluate the incident.

If there is damage from the delivery, Please take pictures of the packaging and contact the courier and email us at info@lafleur-parfait.com